Privacy Policy

We are committed to protecting your privacy and ensuring the security of your data. This policy explains how we collect, use, and safeguard your information.

Last updated: December 2024

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, company information, and payment details.

Usage Information

We automatically collect certain information about your use of our services, including your IP address, browser type, device information, and how you interact with our platform.

Third-Party Integrations

When you connect third-party services (like LinkedIn, Gmail, or CRM systems), we may receive information from these services as permitted by your settings and their privacy policies.

How We Use Your Information

Service Provision

We use your information to provide, maintain, and improve our AI marketing automation services, including processing your requests and providing customer support.

Communication

We may use your contact information to send you important updates about our services, security notifications, and marketing communications (with your consent).

Analytics and Improvement

We analyze usage patterns to improve our services, develop new features, and ensure optimal performance of our AI agents and workflows.

Data Storage and Security

Secure Storage

Your data is stored on secure servers with industry-standard encryption. We use SOC 2 Type II certified data centers and implement comprehensive security measures.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

Third-Party Services

We use trusted third-party services for specific functions (payment processing, email delivery, analytics) and ensure they maintain appropriate security standards.

Data Sharing and Disclosure

Service Providers

We may share your information with trusted service providers who assist us in operating our platform, such as cloud hosting providers, payment processors, and analytics services.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

Your Rights and Choices

Access and Control

You have the right to access, update, or delete your personal information through your account settings or by contacting us directly.

Marketing Communications

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account.

Data Portability

You can request a copy of your data in a machine-readable format and transfer it to another service provider.

International Data Transfers

Global Operations

Our services are operated globally, and your information may be transferred to and processed in countries other than your own, including the United States.

Adequate Protection

We ensure that international transfers of your data are protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

GDPR Compliance

For users in the European Union, we comply with GDPR requirements and provide additional rights and protections for your personal data.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@bostrix.com

We will respond to your inquiry within 30 days.